It's Christmastime. Will is the first one in line for Barry Manilow concert, to the disappointment of the girl who arrives second. Turns out that they know each other through a Barry Manilow chat site. Grace happens to walk by and takes Will's place in the line while he goes to relieve himself. Then Grace spots her mother across the street, having dinner with Jack, even though she had said to Grace she wasn't coming to town. So, to find out what's going on, Grace calls Karen to take her place in line. Meanwhile, Will finds out that waiting in line for bathroom may ...